Excellent customer service and a magnificent bracelet. They went above and beyond my delivery requests and when there was a hiccup in that process, they came through with tremendous follow-up and communication. The bracelet I purchased exceeded my expectations. I have purchased many pieces of jewelry, both in store and over the internet and Jewelry Masters now has a devoted customer based on this one purchase. If you are looking for great prices, exemplary customer service and above par jewelry - Jewelry Masters is your one-stop shop - look no further.
At Jewelry Masters your complete satisfaction is our number one priority. We understand that each purchase is an important personal statement. Our jewelry catalogue is designed to convey the very sentiments that you intended to express. If that is not the case, you can simply return or exchange your purchase within a 30-day period - no questions asked.
Jewelry Masters is pleased to offer free shipping* with The United States Postal Service on most jewelry purchases. To ensure total customer satisfaction; each exquisite piece of hand crafted jewelry is visually inspected by our quality control team prior to shipment. Thereafter, your item will be hand placed in a handsome jewelry box; which is in turn put in a gift box. The gift box is securely packaged and delivered to your door within a few days.
*Free shipping does not apply to watches, scales or jewelry cleaning products.Safe Arrival
For the safe arrival of your package, please note the following:
Once your item has shipped you will be notified via email with your tracking number and transit time. To track your package click on the following link:
Please note that Jewelry Masters reserves the right to refuse international shipments to certain countries at our discretion. In the event that we are unable to ship to your country, we will notify you immediately.Our Guarantee
All of your purchases are guaranteed to arrive in excellent condition. As evidenced by Jewelry Masters “No Questions Asked,” 30-Day return policy. To find out more about our shipping policy, please contact us at 310-628-3534