Money Back Guarantee

At Jewelry Masters your complete satisfaction is our number one priority. We understand that each purchase is an important personal statement. Our jewelry catalogue is designed to convey the very sentiments that you intended to express. If that is not the case, you can simply return or exchange your purchase within a 30-day period - no questions asked.

Free Shipping

Jewelry Masters is pleased to offer free shipping* with The United States Postal Service on most jewelry purchases. To ensure total customer satisfaction; each exquisite piece of hand crafted jewelry is visually inspected by our quality control team prior to shipment. Thereafter, your item will be hand placed in a handsome jewelry box; which is in turn put in a gift box. The gift box is securely packaged and delivered to your door within a few days.

*Free shipping does not apply to watches, scales or jewelry cleaning products.

For the safe arrival of your package, please note the following:

1. Shipments must be made to a physical address (no P.O. Boxes);
2. All deliveries require a signature. Signatories must be 18 years or older; and
3. Shipments are only made to the billing address listed on file with your credit card company. If you prefer to have a package delivered to an alternate address for convenience or to conceal your surprise, please contact your credit card company and provide them with that address to expedite the shipping process.

Once your item has shipped you will be notified via email with your tracking number and transit time. To track your package click on the following link:

Please note that Jewelry Masters reserves the right to refuse international shipments to certain countries at our discretion. In the event that we are unable to ship to your country, we will notify you immediately.

All of your purchases are guaranteed to arrive in excellent condition. As evidenced by Jewelry Masters “No Questions Asked,” 30-Day return policy. To find out more about our shipping policy, please contact us at 310-628-3534